We got wet …

We took the ALS Ice Bucket Challenge.

How much has the ALS Association raised? From Time magazine:

The organization’s national office has received $5.5 million for Lou Gehrig’s disease research since July 29, compared to $32,000 in the same period last year.

We are very proud that so many of our friends have taken up the challenge.

Now it's your turn. Donate here.

When the real world commandeers your brand name

It's usually good news when your startup's name sticks and everyone knows it. Sometimes the name sticks for the wrong reason, as mobile payment startup Isis is finding out.

Isis, which was founded by AT&T Mobility, T-Mobile USA and Verizon Wireless and allows users to flash their mobile phone to make payments using Near Field Communication or enhanced SIM cards, has the unfortunate circumstance of having the same name as the militant group, ISIS, which stands for Islamic State of Iraq and Syria.

ISIS, the militants, has made a lot of news, not much of it good. 

Now Isis, the startup, is making news — it's changing it's name.

Isis, the startup, posted a message from CEO Michael Abbott yesterday titled "Embarking on a New Brand." Abbott says:

However coincidental, we have no interest in sharing a name with a group whose name has become synonymous with violence and our hearts go out to those who are suffering. As a company, we have made the decision to rebrand.

Abbott says the name change process is just beginning. But I suspect it will be swift.

Props to Isis, the startup, for the bold move. It's never easy to rebrand, but a service as critical as a mobile payment system must first exude confidence in its users. The company must eliminate any doubt, uncertainty or confusion that could compromise that confidence.

 

A PR master class from @Walmart

PR folks spend a lot of time cogitating over how to address articles or columns that just aren't quite right.

The New York Times ran a piece on inequality in the workplace that focused heavily on Walmart. The big retailer saw many inaccuracies in the piece — and responded in a novel and masterful way, including posting the response on its blog.

PR pros, here's how it's done. 




Higher taxes may help curb death by tobacco

The health risks of using tobacco are well documented. And just about every scheme has been tried to get people to quit smoking.

This year the World Health Organization's Tobacco Free Initiative is marking World No Tobacco Day on May 31 by advocating for a global hike in taxes on tobacco.

A tax increase that increases tobacco prices by 10% decreases tobacco consumption by about 4% in high-income countries and by up to 8% in most low- and middle-income countries.

The WHO calls increasing taxes on tobacco "the most cost-effective tobacco control measure." It also makes good financial sense.

The World Health Report 2010 indicated that a 50% increase in tobacco excise taxes would generate a little more than US$1.4 billion in additional funds in 22 low-income countries. If allocated to health, government health spending in these countries could increase by up to 50%.

Tobacco kills some 6 million people each year, including 600,000 non-smokers dying from breathing second-hand smoke.

Learn more about the initiative and how you can support it.

 

Source: Ads of the World

How to communicate (& rally) your team (well done, @microsoft!)

Satya Nadella, new CEO of Microsoft. Image Source: Microsoft.

Satya Nadella, new CEO of Microsoft. Image Source: Microsoft.

Microsoft needed some new direction. If Day 1 of the Satya Nadella regime is any indication, they got it.

Today was Nadella's first day as the new CEO of Microsoft, replacing Steve Ballmer.

Any leadership transition is fraught with dread, uncertainty and unanswered questions. Everyone wants to know what will happen, how the business will change, what the new leader will be like and what each employee's role will be.

Nadella's email to employees on his first day as CEO is a shining example of how to communicate effectively with your team. 

He covers all of these subjects and lays out a clear vision of where he sees Microsoft heading ("we need to prioritize innovation") and everyone's role in getting there ("every one of us needs to do our best work, lead and help drive cultural change").

The message is not all Pollyanna. Nadella acknowledges where Microsoft has to change. But his message is positive, proactive and inclusive. He ends with:

Let’s build on this foundation together.

The entire text of his email is below.


From: Satya Nadella

To: All Employees
Date: Feb. 4, 2014
Subject: RE: Satya Nadella – Microsoft’s New CEO

Today is a very humbling day for me. It reminds me of my very first day at Microsoft, 22 years ago. Like you, I had a choice about where to come to work. I came here because I believed Microsoft was the best company in the world. I saw then how clearly we empower people to do magical things with our creations and ultimately make the world a better place. I knew there was no better company to join if I wanted to make a difference. This is the very same inspiration that continues to drive me today.

It is an incredible honor for me to lead and serve this great company of ours. Steve and Bill have taken it from an idea to one of the greatest and most universally admired companies in the world. I’ve been fortunate to work closely with both Bill and Steve in my different roles at Microsoft, and as I step in as CEO, I’ve asked Bill to devote additional time to the company, focused on technology and products. I’m also looking forward to working with John Thompson as our new Chairman of the Board.

While we have seen great success, we are hungry to do more. Our industry does not respect tradition — it only respects innovation. This is a critical time for the industry and for Microsoft. Make no mistake, we are headed for greater places — as technology evolves and we evolve with and ahead of it. Our job is to ensure that Microsoft thrives in a mobile and cloud-first world.

As we start a new phase of our journey together, I wanted to share some background on myself and what inspires and motivates me.

Who am I?

I am 46. I’ve been married for 22 years and we have 3 kids. And like anyone else, a lot of what I do and how I think has been shaped by my family and my overall life experiences. Many who know me say I am also defined by my curiosity and thirst for learning. I buy more books than I can finish. I sign up for more online courses than I can complete. I fundamentally believe that if you are not learning new things, you stop doing great and useful things. So family, curiosity and hunger for knowledge all define me.

Why am I here?

I am here for the same reason I think most people join Microsoft — to change the world through technology that empowers people to do amazing things. I know it can sound hyperbolic — and yet it’s true. We have done it, we’re doing it today, and we are the team that will do it again.

I believe over the next decade computing will become even more ubiquitous and intelligence will become ambient. The coevolution of software and new hardware form factors will intermediate and digitize — many of the things we do and experience in business, life and our world. This will be made possible by an ever-growing network of connected devices, incredible computing capacity from the cloud, insights from big data, and intelligence from machine learning.

This is a software-powered world.

It will better connect us to our friends and families and help us see, express, and share our world in ways never before possible. It will enable businesses to engage customers in more meaningful ways.
I am here because we have unparalleled capability to make an impact.

Why are we here?

In our early history, our mission was about the PC on every desk and home, a goal we have mostly achieved in the developed world. Today we’re focused on a broader range of devices. While the deal is not yet complete, we will welcome to our family Nokia devices and services and the new mobile capabilities they bring us.

As we look forward, we must zero in on what Microsoft can uniquely contribute to the world. The opportunity ahead will require us to reimagine a lot of what we have done in the past for a mobile and cloud-first world, and do new things.

We are the only ones who can harness the power of software and deliver it through devices and services that truly empower every individual and every organization. We are the only company with history and continued focus in building platforms and ecosystems that create broad opportunity.

Qi Lu captured it well in a recent meeting when he said that Microsoft uniquely empowers people to "do more." This doesn’t mean that we need to do more things, but that the work we do empowers the world to do more of what they care about — get stuff done, have fun, communicate and accomplish great things. This is the core of who we are, and driving this core value in all that we do — be it the cloud or device experiences — is why we are here.

What do we do next?

To paraphrase a quote from Oscar Wilde — we need to believe in the impossible and remove the improbable.

This starts with clarity of purpose and sense of mission that will lead us to imagine the impossible and deliver it. We need to prioritize innovation that is centered on our core value of empowering users and organizations to “do more.” We have picked a set of high-value activities as part of our One Microsoft strategy. And with every service and device launch going forward we need to bring more innovation to bear around these scenarios.

Next, every one of us needs to do our best work, lead and help drive cultural change. We sometimes underestimate what we each can do to make things happen and overestimate what others need to do to move us forward. We must change this.

Finally, I truly believe that each of us must find meaning in our work. The best work happens when you know that it's not just work, but something that will improve other people's lives. This is the opportunity that drives each of us at this company.

Many companies aspire to change the world. But very few have all the elements required: talent, resources, and perseverance. Microsoft has proven that it has all three in abundance. And as the new CEO, I can’t ask for a better foundation.

Let’s build on this foundation together.

Satya